Assistance workflow

Documentation-grounded assistance

The knowledge base is prepared; live mailbox access and automatic replies are not active.

Knowledge first

Bounded guidance for developers, operators and institutions, grounded in the signed Testnet release.

Documentation

Human escalation

Admission, contracts, pricing, legal or investment questions, incidents, credentials and personal-data rights always require human handling.

Public intake

info@annurax.com

No IMAP/SMTP connection or automatic reply is active.

Admission, contracts, pricing, legal or investment questions, incidents, credentials and personal-data rights always require human handling.